Privacy Policy

Effective Date: 03/01/2024

Emanuel Burdette, LLC ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with legal and carrier messaging requirements, including A2P 10DLC and the Telephone Consumer Protection Act (TCPA).

1. Information We Collect

We collect the following:

● Full name, email address, phone number

● Date of birth, address, Social Security number (when required for applications)

● Health, household, and financial information (as needed for quoting and enrollment)

● Device or usage data when visiting our website

2. How We Use Your Information

We use your information to:

● Provide insurance plan recommendations

● Process applications and renewals

● Schedule appointments and communicate important updates

● Send text/email notifications about your insurance, reviews, or promotions

3. Consent to Messaging

When you provide your phone number or email, you give express written consent for us to contact you via:

● SMS/MMS

● Email

● Voice calls

You may receive messages related to service updates, enrollment, renewals, appointment reminders, or plan options. Message frequency varies. Message and data rates may apply.

4. Opt-Out Rights

You can stop receiving SMS messages at any time by replying STOP. You can reply HELP for more information. You can also contact us directly to revoke consent or manage preferences.

5. Data Protection

We use industry-standard safeguards to protect your data, including encryption and secure storage. Only authorized personnel have access to your data.

6. Third-Party Sharing

We only share your information with:

● Licensed insurance carriers for quoting or enrollment

● Government or exchange platforms (when required)

● CRM or communication tools (under strict data-use agreements)

We do not sell your personal information.

7. Your Rights

You have the right to:

● Request a copy of your personal information

● Correct inaccuracies

● Request deletion of your data (unless required by law to retain it)

8. Changes to This Policy